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Didn’t receive Income Tax Refund yet?

Is your Income Tax refund processed but not yet credited?
This might happen when your primary bank account is not pre-validated. To pre-validate your bank account, you must also ensure that your primary bank account is linked with you PAN.

Why and how to pre-validate your account?

On March 1st, 2019, the Income Tax Department announced that it will only issue refunds to pre-validated bank accounts.

Here are the steps to pre-validate your bank account

  1. Visit the Income Tax E-Filing portal
  2. Navigate to ‘pre-validate bank account’
  3. Pre-validate after entering the required details and click submit
Pre-validate your Bank Account
Steps to pre-validate your bank account
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Pre-validate your Bank Account
Steps to pre-validate your bank account
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Request to Refund Reissue

Once your bank account is pre-validated, you have to submit a refund reissue request to receive your refund.

Follow the steps below to receive your refund:

  1. Login to your E-Filing Portal
  2. Go to ‘My Account and select ‘Service Request’
  3. In ‘Request Type’, select a New Request and the request category as ‘Refund Reissue’
  4. Once you submit, you will be shown all Pre-validated Bank Accounts
  5. From the list, select your bank account
  6. On continuing, you will have to verify all your details, i.e., Bank Account Number, IFSC, Bank Name, Account Type.
  7. Once you click ‘OK’, a pop-up for e-verification will be displayed.
  8. On completion of e-verification, you will be able to submit your request.
Request to Reissue Refund
Learn the steps to submit a refund reissue request
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Request to Reissue Refund
Learn the steps to submit a refund reissue request
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Tracking ITR Refund:

Once you resubmit your refund reissue request, you will be able to track it on Quicko’s Website. All you need to do is enter a few details to track your refund.

  1. Enter your PAN details
  2. Enter the Assessment Year for your refund and track your ITR

So, next time you see your refund is not credited, you must check for the pre-validation.

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